SudokuMaster Support

How Can We Help?

Get answers to common questions or reach out to our team.

Contact Us

Have a question, bug report, or feature suggestion?

contact@sudokumaster.app

We typically respond within 1-2 business days.

Frequently Asked Questions

How do I start a new game?

Tap the "Play" tab, then choose your preferred difficulty level (Easy, Medium, Hard, or Expert). You can also try the Daily Challenge for a fresh puzzle every day.

How do hints work?

During gameplay, tap the lightbulb icon to reveal the correct number for a random empty cell. You have 3 hints per game. You can disable hints in Settings if you prefer a harder challenge.

What is Note mode?

Tap the "Notes" button to switch to note-taking mode. In this mode, tapping a number will add a small pencil mark to the selected cell, helping you keep track of possible values.

How many errors can I make?

You can make up to 3 errors per game. After the 3rd incorrect number, the game ends. Error highlighting can be turned on or off in Settings.

Can I reset my statistics?

Yes. Go to the "Settings" tab and tap "Reset All Data" at the bottom. This will permanently delete all your game records and cannot be undone.

What is the Daily Challenge?

The Daily Challenge is a specially generated hard-difficulty puzzle that refreshes every day. Complete it to maintain your daily streak!

Is my data backed up to iCloud?

Currently, game data is stored locally on your device only. If you switch devices or reinstall the app, your statistics will reset. Cloud sync may be added in a future update.

Does the app require an internet connection?

No. SudokuMaster works entirely offline. No internet connection is needed to play.